Privacy Policy
Last updated: January 2025
TL;DR: We don't sell your data. We don't spam you. We use minimal tracking.
What We Collect
We collect minimal information to run our business:
- Contact info: Name, email, phone (when you fill out forms or contact us)
- Website analytics: Pages you visit, time on site, general location (city/country, not your exact address)
- Project info: Files, code, content you share with us for projects
- Payment info: Handled by Stripe. We never see your credit card details.
What We DON'T Do
- We don't sell your data. Period. Never have, never will.
- We don't spam. You'll only get emails about your projects or stuff you actually signed up for.
- We don't use invasive tracking. No Facebook Pixel. No cross-site tracking. Just basic Google Analytics.
- We don't share your project details. Your code, content, and business info stays private.
How We Use Your Info
Simple stuff:
- To do the work: Build your website, run SEO campaigns, communicate about projects
- To send invoices: You know, so we get paid and you get receipts
- To improve our service: Analytics help us see which pages are slow or confusing
- To send occasional updates: If you opt in. You can unsubscribe anytime.
Cookies & Tracking
We use minimal cookies:
- Essential cookies: Keep you logged in, remember your preferences
- Analytics cookies (Google Analytics): Track visits, page views, traffic sources. Nothing personally identifiable.
You can block cookies in your browser. The site will still work (mostly).
Data Security
We take security seriously:
- Encryption: SSL/TLS for all data in transit. AES-256 for data at rest.
- Hosting: Cloudflare (enterprise-grade security, DDoS protection)
- Access: Only team members who need access to your project get access.
- Backups: Encrypted, automatic backups. We can restore if something breaks.
That said, no system is 100% secure. If there's a breach, we'll tell you immediately.
Your Rights
You have full control over your data:
- Access: Want to see what data we have? Email us. We'll send it within 48 hours.
- Delete: Want us to delete everything? Email us. We'll delete it within 7 days.
- Correct: Info wrong? Let us know and we'll fix it.
- Export: Want your project files? We'll send you everything.
- Unsubscribe: Every email has an unsubscribe link. One click, done.
Third-Party Services We Use
We use a few trusted services:
- Google Analytics: Website traffic analysis (you can opt out with browser plugins)
- Stripe: Payment processing (they handle all credit card data)
- Cloudflare: Hosting, security, CDN
- Email (Gmail/Outlook): For communication
Each has their own privacy policy. We chose them because they're trustworthy.
International Users (GDPR, etc.)
We're based in China, serving global clients. Here's what that means:
- GDPR (EU users): You have all the rights listed above (access, delete, export, etc.)
- Data storage: Hosted on Cloudflare's global network (EU, US, Asia)
- Data transfers: We use standard contractual clauses for international transfers
- Your rights apply: Regardless of where you're located, we respect your privacy
Changes to This Policy
If we update this policy, we'll:
- Update the "Last updated" date at the top
- Email active clients about major changes
- Post a notice on the website
Big changes = we'll ask for your consent again.
Questions?
If you have questions about privacy, data, or anything else:
- Email: privacy@misaka.network
- Response time: Usually within 24 hours
We're real people. We'll give you a real answer.
